PAYMENT POLICY & PAYMENT SECURITY POLICY

PAYMENT POLICY & PAYMENT SECURITY POLICY 

1. Payment Methods

Customers can choose one of the below Payment Methods to pay for Orders on E-commerce website http://estore.starbucks.vn/.

TYPEACCEPTED PAYMENT METHODSLIMIT USE PER ORDERDETAILSTERMS & CONDITIONS FOR ACCEPTED PAYMENT METHOD
PREPAID PAYMENT: means online payment used by customer for payment to its order.1. ATM card (Domestic payment cards)1 card/ 1 timeThẻ ghi nợ/trả trước nội địa do các ngân hàng trong nước phát hành có kết nối với cổng thanh toán VNPAY.In order to pay by domestic bank cards, customers' cards must be registered to use the Bank's online payment function, or electronic banking. The transaction must be successfully recorded from the successful licensing notice returned by the payment gateway system (ensure the balance/limits and customer authentication according to the card's use regulations).
2. International debit cards, credit cards1 card/ 1 timeThẻ tín dụng/ghi nợ/trả trước VISA,MasterCard, JCB, Union Pay, Amex của các Ngân hàng trong nước và nước ngoài phát hành có kết nối với cổng thanh toán VNPAY.The transaction must be successfully recorded from the successful licensing notice returned by the payment gateway system (ensure the balance/limits and customer authentication according to the card's usage regulations).
3. Momo E-Wallet1 account/1 timeVí điện tử Momo đã xác thực tài khoản và liên kết ngân hàng theo danh sách được áp dụng trên Ví điện tử MomoE-Wallet must ensure the balance/limits and payment information
POSTPAID PAYMENT: means payment method used by customer for payment to order upon receiving product.4. Cash upon receipt (COD1 timeNhận hàng và thanh toán bằng tiền mặt trực tiếp với nhân viên giao hàng.Vietnamese Dong and qualified for circulation as prescribed by the State Bank of Vietnam.

2. Application of Payment Methods

Postpaid Payment:

Applies to customers purchased on E-commerce website http://estore.starbucks.vn/, and using the accepted postpay payment methods. Postpaid payment does not apply for Orders valuing from 10 million Vietnam Dong or more.

Prepaid Payment:

Applies to customers purchased on E-commerce website http://estore.starbucks.vn/, and using the accepted parepaid payment methods.

Refund Policy applied for Cancelled Orders:

For any Order rejected by Starbucks or canceled by Customer before Starbucks accepts the Order, Starbucks will process the refund of the amount paid for Items described in such canceled or rejected Order within processing time as stated in Refund Policy. Please be noted that Customers will bear all costs incurred for the processing of refunds (if any).

3. Purpose of application payment security policy  

The payment system of website of Starbucks is connected with third parties which provide with the payment services/payment solutions. The payment security standards of Starbucks ensure compliance with linked third parties’ security standards.

In addition, Starbucks also has separating payment transaction security standards to ensure customers' payment information is absolutely safe.

4. Payment security provisions

Card payment transactions (ATM cards, international payment cards, credit cards) are implemented through connection with VNPAY, ensuring compliance with VNPAY's security standards.

Momo E-Wallet payment transactions are implemented through connection with customers’ Momo E-wallet, ensuring compliance with security standards of Momo E-wallet.